Beware of Unauthorized Hotel Solicitations

ASHG’s official housing vendor is onPeak. Attendees and exhibitors should be cautious of other companies that:

  • Call you directly and claim they are official housing partners and have the best rates for Vancouver. ASHG and onPeak will never call you directly.
  • Claim to be affiliated with ASHG by offering discounted hotel rates, which often can be too good to be true.
  • Ask you to provide your contact information and credit card details, and require full pre-payment in advance.
  • Claim to have availability at their advertised hotels, but may take the money for the rooms, then later cancel without refund to you.

When booking your hotel for the meeting, please be sure that you are booking through a credible source. Remember: the only company affiliated with ASHG for hotel rooms is onPeak.

OnPeak staff is available to help you by phone at 800-219-8916 or 312-527-7300, or via their online form for assistance via email.