The Pennsylvania Convention Center (PCC) Customer Satisfaction Agreement is specifically aimed at making it easier and less expensive for Exhibitors to conduct business within the convention center. These rights are among the most progressive in the industry. Therefore, we strongly encourage you to take the time to review your rights, so that your experience at the PCC is handled in a cost-effective manner.
 

Exhibitors' Booths

In exhibit booths that are no larger than 300 net square feet, an Exhibitor or a full-time
company representative(s) may erect or teardown booths and may use non-powered hand
tools. The use of power tools, battery operated tools and ladders are prohibited.

In exhibit booths that are no larger than 300 net square feet, only an Exhibitor or a
Fulltime company representative(s) of exhibitor’s company may hang signs or graphics.
 

Loading and Unloading

Exhibitors may load and unload non-commercial automobiles, station
wagons, mini-vans, SUVs, and non-commercially registered 4-wheel pick-up trucks and
vans.
 

Equipment

Exhibitors may use equipment, including but not limited to carts, dollies,
luggage carriers, 4-wheel flat bed carts and 2-wheel hand trucks. The use of any motorized or hydraulic devices is prohibited.

Computers

All full-time regular employees of Exhibitors shall be permitted to
connect their personal computers (desktop and laptop), computer components and
peripherals with no limitation.
All-third party vendors, including rental companies, contractors and/or vendors must
utilize union workers to install and dismantle their laptops, desktops, and computers.
 

Electrical

Exhibitors cannot run cords under carpet.

Exhibitors can run cords over carpet as long as they are concealed and do not impose a
trip hazard, i.e. side curtains, under tables with skirts.
All cord within booth must be grounded 3-wire, 12 gauge UL cords.
No household ungrounded 2-wire extension cords allowed.
 

Florist

All commercial deliveries must utilize union labor to unload and deliver floral
arrangements and plants to exhibits and meeting rooms.
Exhibitors using a non-commercial vehicle can load, unload and deliver
plants to their designated area.
Exhibitors and their employees at the organization can load and unload
their plants or floral arrangements in non-commercial vehicles, i.e. automobiles, station
wagon, mini van, SUV’s and non-commercially registered 4-wheel pick-up trucks and
vans. They may use their own equipment, including but not limited to carts, dollies,
luggage carriers, flat bed carts and 2-wheel hand trucks. They may not use motorized and
hydraulic devices.
 

Freight

The use of motorized pallet jackets by Exhibitors is prohibited within the
PCC. The Exhibitor is free to move any freight within their booth using a non-motorized dolly.
 

Loading and Unloading

Customers and Exhibitors may load and unload non-commercial automobiles, station
wagons, mini-vans, SUVs, and non-commercially registered 4-wheel pick-up trucks and
vans.
Customers and Exhibitors may use equipment, including but not limited to carts, dollies,
luggage carriers 4-wheel flat bed carts and 2-wheel hand trucks. The use of any
motorized or hydraulic devices is prohibited.

No parking is permitted in loading dock areas or any location posted, "No Parking". Unauthorized vehicles will be removed at the owner's expense.

These rights apply to PCC Customers and Exhibitors only. A PCC Customer is any organization
that has entered into a lease agreement for the use of our facility, and a PCC Exhibitor is
any entity that is exhibiting at an event held within our facility. These particular Customer and
Exhibitor rights do not apply to contractors that are working within our facility. All contractors
performing work at the PCC should contact the facility’s labor supplier, Elliott-Lewis, to arrange
for the procurement of the required show labor. The PCC’S labor supplier office can be reached
at (215) 418-2197.